The good name of DIMECO has been based on the high quality of its after-sales service. In most countries of the world DIMECO’ s agents are able to ensure both starting and maintenance of your equipments.

STOCK OF SPARE PARTS
3 technicians in the after-sales department manage a stock of more than 15000 items. We are able to send everywhere in the world, within 48 hours maxi the required spare-parts for the retrofit of 20 years old DIMECO’ s machines !

RETROFIT
We promote a new “Retrofit” service package to ensure the level the maintainability of your machines and keep up your equipment with the best electronic reliability.

PHONE ASSISTANCE
Our lines can be fitted with modem. Our technicians can make diagnostic and help customers for a quick assistance.

LABOUR AT CUSTOMERS ‘PLANTS
Our technicians are travelling in the world to make starting-up, checking, and repairs on DIMECO ‘s machines.

CONCEPTION
Our technicians are able to take your list of specifications into consideration and give you the suitable solution.

TRAINING
DIMECO is an authorized training company. The training of your staff can be made either in your plants or by DIMECO. We offer several representative programs and we can make specific programs on customers’ request.

RESTORING
We can make an expert’s report of your old machines and quote the corresponding repair to be made in our factory.